Privacy Policy
Refund & Return Policy
Thank you for shopping with Gomano.it.
Returns
- We accept returns within 14 days of receiving your order.
- Products must be unused, in original packaging, and in the same condition as received.
Refunds
- Refunds will be issued to the original payment method once the returned item is received and inspected.
- Shipping costs are non-refundable unless the return is due to our error.
How to Return
- Contact us at info@gomano.it to request a return.
- Include your order number and reason for return.
- Ship the product to the address provided by our support team.
Shipping Policy
Processing Time
- Orders are processed within 2–5 business days after payment confirmation.
Shipping Methods & Delivery Times
- Standard Shipping: 7–20 business days
- Express Shipping: 3–10 business days
Tracking
- Tracking numbers will be provided for all shipments.
Shipping Fees
- Shipping fees are calculated at checkout.
- Free shipping for orders over [100 euro].
Lost or Damaged Items
- If your order is lost or damaged, contact info@gomano.it within 7 days.
- Replacement or refund will be provided after verification.
Privacy Policy
Introduction
- Gomano.it respects your privacy. This policy explains how we collect, use, and protect your personal information.
Information Collection
- Name, email, shipping address, and payment info to process orders.
How We Use Information
- Process & fulfill orders
- Provide customer service
- Send updates or promotions (if opted-in)
Protection of Information
- Secure payment processors (PayPal) are used.
Sharing of Information
- We do not sell or share your personal info except for order fulfillment (e.g., shipping).
Your Rights
- You can access, correct, or delete your personal info by contacting info@gomano.it
Contact
- Email: info@gomano.it
- Address: [Via Campagnola, Chioggia, 30015, VE, Italy]